I’ve been thinking a lot about trust. Specifically trust in business relationships.

My VA, Erin Blaskie, is building me a new website based on a blog platform. This required giving her access to my wordpress account, shopping cart, and domain management accounts.

I didn’t give it a second thought until yesterday. I didn’t think of it for any negative reason, it just occurred to me that I’ve put an enormous amount of trust in her by giving her access to some vital business systems.

Why would I do that and not even bat an eye? I think it comes down to what Stephen MR Covey calls the Speed of Trust. In the book by the same name he posits that Trust is the most important feature of any business relationship as it literally affects the speed of any transaction.

Basically:
Low trust makes things slower
High trust makes things faster

I met Erin through another colleague, Michael Port, who is a business author and coach. I’ve also had the chance to visit with her and talk and I’m glad to call her a friend. This creates a high trust relationship. So, when she asks me for access to a system relevant to the work we’re doing, I don’t even give it a second thought.

How is the trust in your business relationships? Do you take the time to cultivate positive emotions? I don’t me to suggest that you have to be on everyone’s Christmas card list, but do you have unwavering trust in the people you depend on, or do you feel you have to maintain complete control?

In my next post I will discuss the difference between Delegating and Abdicating which I think will help you let go some of your control issues, if you’re holding on so tight that your sub-contracts can’t operate at high speed.

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